Terms & Conditions

PLEASE READ THESE TERMS OF USE (“TERMS”), CAREFULLY. BY USING THIS PORTAL, YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THIS PORTAL.

1. INTRODUCTION:

We, Triple A Foodies. (“We”; “us”; “our”) provide the Users a portal called tripleafoodies.com (“Portal”), which is a marketplace that provides customers (“Customers”) a platform to order bakery products including but not limited to cakes, pastries, cookies, breads, biscuits etc. (“Products”) enlisted on our Portal (“Services”).

2. SERVICES:

The Services offered are more particularly described below:

a. The Customers may place an order (“Order/s”) for the Products, by making payments through available payment modes available on the Portal.

b.The prices displayed shall be inclusive of taxes as applicable

c.The Orders placed with us, by the Customers, are subject to availability, delivery timelines and acceptance.

3. STANDARD TERMS AND CONDITIONS FOR PRODUCTS:

In respect of purchasing the Products, the following shall constitute as standard terms and conditions:

A. Cakes Decoration, Flower arrangements shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control.

B. We always try to take an appointment over phone before delivery. In case of flowers, cakes, sweets (all being perishable items) not delivered due to the receiver or any representative is not available, door found locked, security not allowed delivery person to enter premises, address not found, phone not answered, phone switched off, phone out of service area at the time of delivery, we shall take the order as delivered. No refund can be claimed for such cancelled orders.

4. ACCESS TO THE PORTAL

Users who access the Portal, represent and warrant that you are the age of majority as per the applicable law to which you are subject to. you agree to (a) only provide accurate and current information about yourself, (b) promptly update the email address listed in connection with your account to keep it accurate so that we can contact you, and (c) be fully responsible for all uses of your email address/phone number including onetime guest purchases

5. DATA SECURITY AND OWNERSHIP:

You agree and undertake not to reverse engineer, modify, copy, post, distribute, transmit, display, perform, reproduce, publish, re-publish, license, create derivative works from, transfer, or sell any material, service or feature, information obtained from the Portal. All materials on this Portal, including but not limited to images, music, video, graphics, text, icons etc. (the “Content”), are protected by relevant Intellectual Property Right laws, Copying of the Content for commercial or non-commercial purposes and unwarranted modification of data and information is not permitted. By displaying the Content on this Portal, Company is not granting you any license to utilize those proprietary logos, service marks, or trademarks.

6. PROHIBITED CONDUCT:

You agree not to engage in any of the activities which may be construed as illegal or in violation of any local state, national laws. You shall not use the Portal for the transmission of advertising or promotional materials, including junk mail, spam, chain letters, or any other form of unsolicited or unwelcome solicitation. You shall not use the Portal in any manner that could disable, overburden, damage, or impair the Portal, or interfere with any other party’s use and enjoyment of the Portal.

7. RETURN AND REFUND POLICY:

We does not support refunds or return as a policy. However, under exceptional circumstances, at the sole discretion of Our, we may allow refunds for Products on a case by case basis after scrutiny & approvals.

9. LIMITATIONS OF LIABILITY:

YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE PORTAL, WE AND OUR SUCCESSORS AND ASSIGNS, OR ANY OF THEIR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES, SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, OF ANY KIND, DIRECT OR INDIRECT, IN CONNECTION WITH OR ARISING FROM USE OF THE PRODUCTS OR THE PORTAL, OR FOR THE RELIABILITY OR CONTENT PRODUCTS PROVIDED THROUGH THE PORTAL, BUT NOT LIMITED TO, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES. NOTWITHSTANDING ANYTHING CONTAINED IN THIS AGREEMENT OR OTHERWISE, THE MAXIMUM LIABILITY FOR DIRECT DAMAGES UNDER THIS AGREEMENT SHALL NOT EXCEED RUPEES THOUSAND (RS.1000/-).

10. FORCE MAJEURE:

Without limiting the foregoing, under no circumstances shall we be held liable for any damage or loss, penalty due to delay or deficiency in performance of the Portals or availability of the Products, resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication failures, major electricity failures, internet outage, downtime, floods, storms and accident.

11. CHANGES:

We have and continue to have the right to modify, change, substitute, remove, suspend or update these Terms or any information in it at any time by sufficiently highlighting on the Portals about such change. Such changes shall be effective immediately upon posting to the Portals. For the avoidance of doubt, we may also withdraw any information from the Portals at any time.

12. GENERAL PROVISIONS:

These Terms along with the Privacy Policy and the Vendor Terms and Conditions contain the sole legal understanding and agreement between you and we and supersedes any and all prior understandings. You agree that if we does not exercise or enforce any legal right or remedy which is contained in these Terms of Use, this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to we. You cannot assign or otherwise transfer these Terms of Use, or any rights granted hereunder to any third party. The use or access of the Portal, shall be governed exclusively by the laws of India without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within Alappuzha, India to resolve any legal matter.

5. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery.

6. The owners of the site retains the right to refuse any order unconditionally.